Frequently Asked Questions
Find answers to common questions about our services
After selecting the desired service, you can place your order using your email address and proceed to payment. Once the payment is successfully processed, you will receive a receipt and account details via email. These details will grant you access to the Members Area, where you can monitor your order’s progress, communicate with your assigned booster, and check the payment status. If you have any urgent queries, our support agents are readily available—just provide your order number.
We usually assign boosters within 1 hour of receiving payment. For those who value time, we offer priority and express services, where boosters are prepared to start as soon as you are ready.
While we do not use cheats, exploits, bugs, or bots, it’s important to note that the use of boosting services may violate the terms of some gaming platforms (e.g., Faceit). This makes you solely responsible for any violations. However, our team takes all necessary security measures, and we have never encountered a situation where an account was banned.
You won’t be able to play while the booster is working on your account. However, you can communicate with your booster through the chat in your order page to arrange times when you might want to access your account.
Yes, your friend can join you in the lobby, but each participant must pay for their slot, or you can cover the cost for them. Each slot is reserved for one of our clients.
Typically, our boosters achieve 10-12 net wins per day. You can calculate the time needed based on the average rating per match for the game you’ve chosen.
We guarantee net wins. If a booster loses a game, they will need to secure additional victories to meet the order requirements. For example, if you ordered 5 wins and the booster loses one game after winning 4, they will need to win 2 more games without any losses.